Unit Secretary - Emergency Dept - Part Time

JOB SUMMARY

Performs a variety of secretarial, receptionist, and non-clinical nursing tasks under the direction of the professional staff; interacts with others in a respectful and courteous manner. Documents accurately and in a timely manner. Communicates and collaborates with other healthcare team members. Adheres to organizational policies and procedures; regulatory/accrediting body requirements; and professional practice standards. Care will be provided to patients of all ages from neonates, infants, pediatrics, adolescents, adults to geriatrics.

• Provides secretarial support to assist the unit and organization in its daily activities, i.e.:

• transcribes accurately physician orders and entry to the system software
• creates and maintains tasks related to patient chart order, chart accuracy, and chart current data
• keeps all necessary lists and schedules
• answers the phone in a professional manner and takes messages/directs calls as appropriate
• utilizes fax and photocopier as needed
• processes a variety of information for new admissions, re-admissions and transfers
• removes documents from charts according to established format

• Communicates effectively with team members, physicians, and other healthcare providers.

• Accepts delegated responsibilities on assigned shift.
• Documents and maintains patient records in a timely manner as appropriate for unit.

• Provides patients and family members with information as appropriate.

• Assists in the orientation and training of new and tenured unit secretary personnel and serves as a resource to other staff under the supervision of the RN.

• Demonstrates knowledge of disaster/emergency procedures and responds appropriately.

• Assumes responsibility and accountability for individual knowledge, skills, performance and behavior in accordance with hospital, division, and unit standards of care and policies and procedures.

• Utilizes measures to promote and maintain patient, visitor and personnel safety.

• Maintains patient, employee, physician, and organization confidentiality; respects the rights, privacy, and property of others.
• Maintains self-control under stressful situations and workload pressures without exhibiting negative behaviors.