Job Specifics
Career Department
Emergency Department
Status
Part Time
Shift
9a-530p
Average Weekly Hours
24
Contact
Employment Specialists
Phone
Email
careers [at] knoxcommhosp [dot] org
Posting Date
JOB SUMMARY
Performs a variety of secretarial, receptionist, and non-clinical nursing tasks under the direction of the professional staff; interacts with others in a respectful and courteous manner. Documents accurately and in a timely manner. Communicates and collaborates with other healthcare team members. Adheres to organizational policies and procedures; regulatory/accrediting body requirements; and professional practice standards. Care will be provided to patients of all ages from neonates, infants, pediatrics, adolescents, adults to geriatrics.
- Provides secretarial support to assist the unit and organization in its daily activities, i.e.:
- transcribes accurately physician orders and entry to the system software
- creates and maintains tasks related to patient chart order, chart accuracy, and chart current data
- keeps all necessary lists and schedules
- answers the phone in a professional manner and takes messages/directs calls as appropriate
- utilizes fax and photocopier as needed
- processes a variety of information for new admissions, re-admissions and transfers
- removes documents from charts according to established format
- Communicates effectively with team members, physicians, and other healthcare providers.
- Accepts delegated responsibilities on assigned shift.
- Documents and maintains patient records in a timely manner as appropriate for unit.
- Provides patients and family members with information as appropriate.
- Assists in the orientation and training of new and tenured unit secretary personnel and serves as a resource to other staff under the supervision of the RN.
- Demonstrates knowledge of disaster/emergency procedures and responds appropriately.
- Assumes responsibility and accountability for individual knowledge, skills, performance and behavior in accordance with hospital, division, and unit standards of care and policies and procedures.
- Utilizes measures to promote and maintain patient, visitor and personnel safety.
- Maintains patient, employee, physician, and organization confidentiality; respects the rights, privacy, and property of others.
- Maintains self-control under stressful situations and workload pressures without exhibiting negative behaviors.
Requirements Include
- High School Graduate or equivalent required.
- High School or Trade School students may be considered if their course of study could lead to full-time employment and they can legally work the hours necessary for the position.
- Knowledge of Medical Terminology preferred.
- Previous hospital experience preferred.
- Previous secretarial experience preferred.
- Current American Heart Association Healthcare Provider (BLs) certification required